Refund Policy

Effective Date: [24-01-2025]

At Beadora, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help. Please read the details of our Refund Policy below.

1. Eligibility for Refunds

We accept refund requests under the following conditions:

  • The item(s) must be returned within 30 days of the purchase date.
  • The item(s) must be in their original condition, and in the original packaging.

2. Non-Refundable Items

The following items are not eligible for refunds:

  • Customized or personalized jewelry.
  • Items marked as final sale or clearance.
  • Damaged items not caused by a manufacturing defect.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at Info@beadora.net with your order details, the reason for your refund request, and any supporting documentation (e.g., photos of defective items).
  2. Return Authorization: We will review your request and provide you with return instructions if your refund is approved.
  3. Shipping Returns: You are responsible for return shipping costs unless the return is due to our error or a defective product.

4. Refund Approval and Payment

  • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
  • If approved, your refund will be processed, and the amount will be credited to your original payment method within 5–10 business days.

5. Exchanges

We do not offer direct exchanges. If you need a different item, we recommend returning your original purchase for a refund and placing a new order.

6. Late or Missing Refunds

If you haven’t received a refund after the processing period:

  1. Check with your bank or credit card company, as processing times may vary.
  2. Contact us at Info@beadora.net for further assistance.

7. Changes to This Policy

We may update this Refund Policy from time to time to reflect changes in our business practices or for regulatory compliance.

Contact Us

If you have any questions about our Refund Policy, please don’t hesitate to contact us:

Beadora
Email: Info@beadora.net